Our Services

 

​Please ensure you read the Terms & Conditions below before making an online booking. 

Wash & Dry

Includes wash & blow dry, nail clip and ear clean

Small Breeds less than 7.5kgs – from $55

Medium Breeds 7.5kg to 15kg – from $65

Large Breeds 15.1kg to 25kg – from $75

Extra Large Breeds 25.1kg to 35kg – from $85

XXL Breeds over 35kg – from $115 

Cat – from $120

Wash & Tidy

Includes wash & blow dry, nail clip, ear clean, hygiene clip and eye trim

Small Breeds less than 7.5kgs – from $75

Medium Breeds 7.5kg to 15kg – from $85

Large Breeds 15.1kg to 25kg – from $95

Extra Large Breeds 25.1kg to 35kg – from $110

XXL Breeds over 35kg – from $140

Cat – from $140

Full Groom

Full body clip <1cm (head and tail are scissors cut), Includes wash & blow dry, nail clip, ear clean and hygiene clip

Small Breeds less than 7.5kgs – from $99

Medium Breeds 7.5kg to 15kg – from $130

Large Breeds 15.1kg to 25kg – from $160

Extra Large Breeds 25.1kg to 35kg – from $180

XXL Breeds over 35kg – from $210

Cat – from $160

Style Cut

Required body length >1cm, fluffy legs, full body scissors trim and/or particular breed style cut, includes wash & blow dry, nail clip, ear clean and hygiene clip

Small Breeds less than 7.5kgs – $60/h

Medium Breeds 7.5kg to 15kg – $70/h

Large Breeds 15.1kg to 25kg – $80/h

Extra Large Breeds 25.1kg to 35kg – $90/h

XXL Breeds over 35kg – $90/h

TERMS & CONDITIONS

  1. Services Provided
    • Sweet Pet Studio offers grooming services for dogs and cats, including bathing, hair trimming, nail trimming, ear cleaning, and other related services.
    • We strive to provide high-quality grooming services; however, the results may vary depending on the breed, size, temperament, and condition of your pet.
    • All grooming services are subject to availability and may require prior booking.
  2. Pet Health: You must ensure that your pet is in good health. We reserve the right to refuse service if your pet appears sick, or poses a risk to other animals or our staff
  3. Appointment Booking and Cancellation
    • To schedule an appointment, you can call us, visit our website, or use any other designated method of booking.
    • We appreciate 24-hour notice for appointment cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee
  4. Pet Handling and Behavior
    • You acknowledge that grooming procedures may involve handling your pet, which could include the use of restraints or muzzles to ensure the safety of both the pet and the groomer.
    • You are responsible for disclosing any behavioral issues, medical conditions, or sensitivities your pet may have.
    • In the event that your pet becomes aggressive, excessively stressed, or poses a risk to our staff, we reserve the right to discontinue grooming services for the safety of all parties involved.
  5. Payment and Pricing
    • Our grooming fees are based on the services provided, the size, breed, and condition of your pet. We will provide an estimate of the cost before grooming.
    • Payment is due at the time of service unless prior arrangements have been made.
  6. Satisfaction and Complaints: We strive to provide excellent customer service and high- quality grooming. If you are dissatisfied with our services, please let us know within 24 hours, and we will make reasonable efforts to address your concerns.
  7. Photographs and Marketing: We may request permission to take photographs of pets before and after grooming for marketing or promotional purposes. You can specify your preference regarding the use of such photographs.
  8. Amendments and Termination
    • We reserve the right to amend these terms and conditions at any time without prior notice.
    • We may terminate or refuse our services to any customer who violates these terms and conditions or behaves inappropriately towards our staff or other customers.